Job Description

• 1. Sales Administration & Operations
• 1.1 Coordinate with purchasing to control GR of the department store to receive PO/CN documents for the delivery of goods to department stores, retail shops, and customers, as well as to handle returns and claims.
• 1.2 Prepare quotations and invoices, coordinate with the sales team and transportation, and manage stock to ensure sufficient production planning for sales.
• 1.3 Manage orders via Shoppee, Tiktok Shop, Line OA, and Facebook, responsible for picking, packing, and printing shipping labels to prepare goods for delivery by private couriers, both Drop-off and Pick-up, when orders are received through online channels.
• 1.4 Oversee and procure equipment for promotional activities for the booth management team.
• 2. Digital Marketing & Content Creation
• 2.1 Social Media Admin: Administer the pages of Seawee Line OA, Facebook, Instagram, Tiktok, Tiktok Shop, Shoppee, and the Tiktok channel Seatondai.
• 2.2 Content Production: Develop content, take photos, shoot and edit videos, create promotional materials, and innovate new menu items from the company's products for promotional media primarily using Capcut.
• 2.3 Influencer Marketing: Source and coordinate with KOLs/Influencers to promote products, provide briefs, and follow up on results.
• 2.4 Live Commerce: Conduct live sessions to sell and promote products while managing the shopping cart through Tiktok & Facebook.
• 3. Admin Accounting & Business Development
• 3.1 Sales Reporting: Collaborate with the accounting department to verify statement reconciliations and sales reconciliations, and prepare sales summary reports.
• 3.2 Acting Sales: In cases where the sales team is unavailable to meet clients, represent the team to present products and negotiate trade terms.
• 3.3 CRM: Build good relationships with customers, address issues, respond to inquiries, coordinate with relevant departments, and send product samples to customers.

Job Description

• 1. Order Management: Oversee the documentation of online and in-store purchase orders through the website and the Taiwatsadu app. Receive orders from the sales department at the store, issue quotations, create invoices, generate tax invoices, credit notes, delivery notes, and open purchase orders to organize the queue for receiving goods.
• 2. Supply Chain Coordination: Coordinate with the sales department, inventory management, shipping department, checkers, and various branches in cases where customers require urgent products but the originating branch has insufficient stock. This involves coordinating to request inter-branch transfers and following up on purchase orders with vendors to ensure timely delivery of goods.
• 3. Service Coordination: Confirm the scheduled pickup date for goods, delivery date, and appointment date for V-Fix technicians to install on-site one day in advance. Send confirmation call reports to the relevant departments and coordinate issue resolution through the central call center to address problems or provide additional information to customers. Resolve on-site issues promptly and efficiently to minimize customer complaints.
• 4. Documentation: Maintain organized documentation, categorizing tasks clearly for easy retrieval. At the end of the day, compile copies of tax invoices, credit notes, and internal memos, submit them to the accounting department, and ensure that cover sheets are properly completed.

Job Description

• Telesales: Conducted product and package presentations for Dtac and Truemove, managed the transition from prepaid to postpaid systems, recommended packages suitable for user needs, provided consultations, coordinated internally to resolve usage issues, and persuaded customers by presenting more cost-effective alternatives.

Job Description

• (Internship) Guided tours according to the tour program, prepared essential travel documents, managed groups of both international and Thai tourists, organized necessary items for trips, and coordinated with relevant agencies such as hotels, boats, and parks to facilitate tourist experiences. If not on a trip, responsible for selling tour packages to customers inquiring at the storefront and closing sales.