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Job Requirment

  • Position:

    Collection Officer

    Occupation:

    Insurance

    Sub Occupation:

    Claims Officer

  • Position:

    Administrator

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

  • Position:

    Occupation:

    Credit Collection/Credit Officer

    Sub Occupation:

    Credit Collection/Credit Officer/Credit Management

Interested business type

  • Insurance
  • Others

Job Location

Bangkok (All)

Latest Salary

16,000 - 18,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Education

2021 - Prince of Songkls University

Faculty:Faculty of Humanities and Social Sciences
Major:Sociology and Anthropology
GPA 3.43 - Bachelor's Degree

Experience/ Internship

June 2023 toMay 2025  (1 Year 11 Month)
  • Last Position:
  • Claims Officer
  • Business Type:
  • Insurance

Job Description

  • Provide information regarding policy benefits, claim status, coverage conditions, and related documents to clients, agents, and healthcare facilities accurately and promptly. - Verify policy details, coverage rights, and claim information in the system to ensure that the communicated information is accurate and complete. - Coordinate with Claims Assessors and relevant departments to follow up on ongoing cases and resolve various issues. - Clearly and professionally explain the results of claim assessments, benefit calculations, co-payment/deductible conditions, and policy exemptions. - Record customer contact information and maintain documentation in accordance with company standards and regulatory requirements. - Address complaints and manage escalation cases related to claims work, focusing on service delivery and problem resolution.
January 2022 toNovember 2023  (1 Year 10 Month)
  • Last Position:
  • Administrative Data Entry Officer
  • Business Type:
  • Services

Job Description

  • - Input and verify patient data in the system for accuracy and completeness
  • - Organize documents and ensure the accuracy of medical records
  • - Coordinate within the department, such as with nursing staff, physicians, and administrative personnel
  • - Check the completeness of documents before forwarding them in the treatment/disbursement process
  • - Follow up on missing documents or information from relevant departments
  • - Support administrative tasks, such as photocopying, scanning documents, and preparing preliminary reports
  • - Strictly adhere to regulations regarding patient data confidentiality
January 2022 toDecember 2023  (1 Year 11 Month)
  • Last Position:
  • Administrative Data Entry Officer
  • Business Type:
  • Commercial banks

Job Description

  • - Accurately and completely record customer information and financial documents into the system.
  • - Verify the accuracy of documents before entering them into the system, such as copies of identification cards and financial documents.
  • - Communicate with customers regarding missing documents and information.
  • - Organize and maintain documents systematically for ease of retrieval.
  • - Provide administrative support to staff within the branch.
  • - Coordinate with relevant departments to rectify information or documents.
  • - Monitor the status of documents and report progress to stakeholders.
  • - Perform duties in strict accordance with the bank's policies and procedures.

Hard Skill

  •  - Microsoft Word / Beginner
  •  - งานธุรการและการจัดการเอกสาร / Beginner
  •  - การสื่อสารและบริการลูกค้า / Beginner
  •  - Microsoft PowerPoint / Beginner
  •  - การใช้ Social Media / Line Official / Beginner
  •  - Microsoft Excel / Beginner
  •  - การคีย์ข้อมูลและตรวจสอบข้อมูล / Beginner
  •  - การประสานงานภายในองค์กร / Beginner
  •  - Microsoft Word / Beginner
  •  - Line, Line Ads / Beginner

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Good
  • Good
  • Good

Typing Skills

  • Thai : 50 words / min
  • English : 40 words / min
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