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Job Requirment

  • Position:

    Customer service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

Job Location

Bangkok (All)

Chanthaburi (Mueang Chantaburi)

Latest Salary

17,000 - 25,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2025 - Burapha University

Faculty:Faculty of Humanities and Social Sciences
Major:Korean Major
GPA 3.67 - Bachelor's Degree

Experience/ Internship

July 2025 toJanuary 2026  (7 Month)
  • Last Position:
  • Customer Service Staff
  • Business Type:
  • Food & Drink Industry

Job Description

  • Handled cash and electronic payments using POS systems with accuracy and efficiency ensured correct billing and balanced cash drawers at the end of each shift promoted daily specials and recommended menu items to increase sales provided walk in customer service by greeting customers taking orders and addressing inquiries in a timely manner managed delivery orders by coordinating with kitchen staff and delivery partners to ensure orders were prepared correctly and dispatched on time maintained cleanliness of the service area and followed standard procedures to support smooth daily operations and a positive customer experience
November 2024 toMarch 2025  (4 Month)
  • Last Position:
  • Guest Services Agent (Front Office)
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • - Responsible for efficient check-in and check-out of guests to ensure a warm and comfortable welcome.
  • - Provide customer service during their stay, answering questions and providing necessary information, as well as helping to resolve any issues that may arise to maximize customer satisfaction.
  • - Monitor customer needs and satisfaction to provide services that meet their expectations and create a memorable experience with every stay.

Hard Skill

  •  - POS systems / Beginner
  •  - hotel management systems such as Opera PMS / Beginner
  •  - Microsoft Office / Beginner

Soft Skill

  •  - Communication
  •  - Teamwork
  •  - Interpersonal Skills
  •  - Customer Service
  •  - Time Management
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