Job Description

• Responding to customer inquiries before and after procedures, I manage customer care through chat. I oversee client management, maintain the clinic's social media page, and input data into the clinic's system.
• I prepare procurement documents for medical equipment and pharmaceuticals.
• I conduct inventory checks on silicone and medical supplies, including medications. I ensure cleanliness and maintain an organized system. I communicate with patients and their families to ensure mutual understanding and address immediate concerns.

Job Description

• - Managed and provided customer service through chat and phone channels, focusing on answering inquiries and resolving post-purchase issues within the Shopee network to ensure maximum customer satisfaction.
• - Coordinated with customers to relay information to warehouses and various transportation systems while providing guidance on procedures to ensure smooth service delivery.
• - Addressed preliminary issues and promptly communicated necessary information to customers to ensure immediate assistance.
• - Sent emails and maintained a case coordination system to effectively track and manage customer issues.

Job Description

• - Promoted products to customers by providing information and recommendations about various items to encourage purchasing decisions.
• - Organized merchandise in the storefront to appear tidy and appealing in order to attract customer interest.
• - Regularly cleaned the sales area and product displays to maintain a clean and orderly store environment.
• - Conducted weekly inventory checks to ensure that stock levels met customer demand.
• - Participated in the annual inventory count for the department store, responsible for counting and verifying the total number of items in the store.