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Job Location

Bangkok (Bang Kapi)

Latest Salary

18,000 - 25,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2020 - Surat Thani Vocational College

Faculty:-

Major:-

GPA 3.56 - Vocational

Experience/ Internship

January 2025 toPresent (1 Year 3 Month)

Job Description

1. Manage and oversee the back-end systems of eCommerce platforms including Shopee, TikTok, Lazada, Facebook (Meta Business Suite), and Line OA. Responsibilities include setting up shopping carts, creating promotions, verifying order details, broadcasting messages, liaising with staff, and screening affiliate clips for code generation, among others.
2. Provide comprehensive customer service, including product sales across all platforms, such as product recommendations, providing product information, managing problematic cases, closing sales, and handling complaints.
3. Systematically collect reports on complaints and claims.
4. Work on the JST back-end system, including entering PO for consignment stores, inventory withdrawal, and shipping.
5. Prepare internal documents as assigned.
6. Coordinate internally and externally with entities such as manufacturing plants, branch storefronts, platform representatives, and affiliates.
7. Support the content team by assisting with product showcases, shooting content both on-site and off-site, and participating in off-site events.
8. Conduct live streaming to sell products and generate sales.
9. Oversee the overall organization and management of online administrative tasks.

July 2024 toNovember 2024 (4 Month)

Job Description

Responsible for comprehensive customer care through the Line Official Account, from the welcoming process to providing consultations and in-depth product recommendations tailored to individual customer needs, in order to create opportunities for effective sales closures.
Address customer complaints and resolve immediate issues, coordinating with relevant departments for problem resolution.
Prepare order details for forwarding to branch stores, as well as manage advance order quantities and oversee special orders for various event booths.
Act as a liaison between front-end and back-end operations (IT, Marketing, Accounting) in a systematic manner.

July 2023 toDecember 2023 (6 Month)

Job Description

1. Inspect the quality, quantity, and accuracy of goods from suppliers to ensure they fully comply with the purchase order before receiving them into the warehouse.
2. Sort products and organize them according to branch purchase orders once again to ensure accurate distribution and delivery to various retail locations.
3. Prepare daily reports summarizing incoming goods, inventory levels, and check for out-of-stock items.
4. Assume responsibility for task distribution and oversee the orderly process of product organization.

October 2021 toMay 2024 (2 Year 8 Month)

Job Description

1. Develop content, plan content, and delve into product details, skincare methods, usage instructions, and create other innovative content formats to attract customers and enhance brand appeal.
2. Design and produce comprehensive advertising media, including graphic design and still/video content, using programs such as Canva and Capcut.
3. Provide comprehensive customer service, including product sales across all platforms, such as product recommendations, providing product information, handling issues, closing sales, and addressing complaints.
4. Design and create YouTube covers for entertainment content.
5. Manage advertising campaigns on Facebook Page and Instagram to increase visibility and drive sales.
6. Conduct live streaming for product sales to generate revenue.

Hard Skill

Soft Skill

Language skills

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