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Job Location

Bangkok (All)

Saraburi (All)

Latest Salary

22,000 - 25,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2024 - Bangkokthonburi University

Faculty:Faculty of Business Administration

Major:Logistics

GPA 2.80 - Bachelor's Degree

Experience/ Internship

January 2022 toMay 2026 (4 Year 4 Month)

Job Description

Managed over 130 cases per day, encompassing status tracking, data verification, and coordination with relevant departments, consistently maintaining SLA compliance at 99%. - Designed workflow prioritization, reducing response time by 50% (from 10 minutes to 5 minutes), thereby enhancing speed and customer satisfaction significantly. - Successfully resolved 95% of complex cases within SLA, reducing escalations and improving task closure efficiency without compromising quality. - Coordinated cross-team efforts to address systemic issues, resulting in a 30% reduction in backlog cases within three months, aligning skills with 3PL and Last Mile coordination in logistics. - Accurately reviewed and managed operational data, minimizing recording errors and supporting team decision-making and reporting. - Assigned by superiors to plan and manage projects collaboratively with the team, reflecting trust in my capabilities and leadership.

Hard Skill

Soft Skill

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