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Job Requirment

  • Position:

    HR

    Occupation:

    Training/HR/Recruiting

    Sub Occupation:

    HR Staff

  • Position:

    Operations support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Application Support/Helpdesk

Job Location

Nonthaburi (All)

Bangkok (All)

Latest Salary

28,500 - 32,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Education

2023 -  Bangkok University

Faculty:Science - Math
Major:International Business Management
GPA 3.67 - Bachelor's Degree

2017 - Mariwittaya school

Faculty:Science-Math
Major:Science-Math
GPA 3.73 - Senior High School

Experience/ Internship

August 2025 toPresent  (9 Month)
  • Last Position:
  • App Operation Support
  • Business Type:
  • Insurance

Job Description

  • - Monitor AI Chat conversations from back office to identify issues and support resolution
  • - Compile and present monthly issue dashboards highlighting issue volume and key problem categories identified from monitoring
  • - Initiate Change Requests (CR) and collaborate with Innovation team for system enhancements
  • - Coordinate with vendors and cross-functional teams to improve AI Chat performance and stability
  • - Collaborate with QA to execute test cases and validate system enhancements against defined requirements and expected results
  • - Conduct UAT before production release - Independently update AI data in production to support deployment, with validation support from the Innovation team, and perform PVT to ensure successful implementation
  • - Configure system maintenance announcements prior to deployment and execute system shutdown during deployment activities
  • - Prepare and present weekly and monthly AI Chat Funnel performance summaries
  • - Evaluate monthly token usage against billing across UAT and production environments via chat framework dashboards to identify potential cost discrepancies
  • - Track and update change request timelines, supporting alignment with planned schedule
June 2025 toAugust 2025  (2 Month)
  • Last Position:
  • HR SPX Attendance

Job Description

  • -Managed and maintain attendance records for 9,000+ employees using the companys in-house system, ensuring accuracy and compliance with HR policies
  • - Verified and correct discrepancies; coordinate with Employee Relations (ER) on repeated absences and support disciplinary actions
  • - Served as the main point of contact for reviewing and approving all types of leave requests via the in-house system - Submit validated time and leave data to the Payroll team for accurate and timely salary processing
  • - Maintained and update employee leave entitlements in the in-house system
  • - Assisted data team by providing accurate employee attendance information
July 2023 toJune 2025  (1 Year 11 Month)
  • Last Position:
  • Operation Attendance Support

Job Description

  • -Consistently monitor daily time attendance and work status of 200-300+ employees per day
  • - Verified leave requests records with Empeo and daily attendance
  • - Collaborated with shift planners to streamline schedules and reduce conflicts - Handled employee inquiries and provide appropriate solutions
  • - Supported HR/ER in offboarding processes and confirming termination status
  • - Coordinated with the costing team to verify attendance and delivery status to ensure accurate incentive payments
  • - Coordinated with departments to support operations
January 2023 toApril 2023  (3 Month)
  • Last Position:
  • HR Trainee
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • -Handled recruitment processes and job postings
  • - Assisted with new hire interviews and onboarding orientation
  • - Handled employee photo documentation and uniform preparation
  • - Assisted in coordinating yearly staff training sessions
  • - Managed social security documentation for employees
  • - Checked OT records and monitored time attendance
  • - Recorded employee leaves: holidays, sick, business, and OT leave
  • - Coordinated interdepartmental activities and employee events

Hard Skill

  •  - Google Sheets / Beginner
  •  - Google Slides / Beginner
  •  - Excel (Pivot Table, VLOOKUP, XLOOKUP) / Beginner
  •  - Zoom / Beginner
  •  - PowerPoint / Beginner
  •  - Empeo / Beginner
  •  - Finger Scan System / Beginner
  •  - Word / Beginner
  •  - ChatGPT / Beginner
  •  - Canva / Beginner

Soft Skill

  •  - Customer & Employee Service
  •  - Basic Labor Law
  •  - Time Attendance & Leave Management

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Medium
  • Medium
  • Medium
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