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  • Position:

    HRD

    Occupation:

    Training/HR/Recruiting

    Sub Occupation:

    HR Training

Job Location

Bangkok (All)

Latest Salary

35,000 - 37,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Education

2016 - Ramkhamhaeng University

Faculty:Humanities
Major:English
GPA 3.52 - Bachelor's Degree

Experience/ Internship

August 2024 toPresent  (1 Year 9 Month)
  • Last Position:
  • Corporate Training, Engagement - Change Management
  • Business Type:
  • Commercial banks

Job Description

  • - Developed and delivered corporate English training programs tailored to employees at various proficiency levels, focusing on Business English, workplace communication, and customer service interactions
  • - Led end-to-end training processes, from needs assessment and curriculum design to facilitation and progress tracking, ensuring measurable skill development
  • - Enhanced engagement in language learning by creating interactive English content for the companys internal platform, leveraging gamification and reward-based learning strategies
  • - Conducted training needs analysis for the call center team, identifying skill gaps and implementing targeted training solutions that improve English communication in customer interactions
  • - Coordinated in-house corporate English training from vendor selection to implementation
  • - Provided translation and interpretation services to facilitate clear communication with English-speaking stakeholders
  • - Supported HR department initiatives, assisting in administrative tasks, event coordination, and workplace environment activities, ensuring a positive and engaging workplace culture
September 2023 toApril 2024  (7 Month)
  • Last Position:
  • Coach Management & Development Supervisor - Academic Consultant
  • Business Type:
  • Education

Job Description

  • - Supervised a team in recruitment, training, and retention, emphasizing professional development and exemplary performance
  • - Enhanced recruitment processes through supply and demand analysis, optimizing manpower management
  • - Conducted performance evaluations to uphold professionalism and standards among coaches
  • - Resolved coach and student issues to ensure satisfaction and team cohesion
  • - Collaborated with cross-functional teams to achieve organizational goals and drive performance
  • - Performed English Training Needs Analysis and provided consulting services to B2B clientele
  • - Engaged in special B2B projects to represent the company and enhance product and service quality

Hard Skill

  •  - Instructional Design / Beginner
  •  - Generative AI Tools / Beginner
  •  - Google Suite / Beginner
  •  - Employee Engagement Design / Beginner
  •  - Curriculum Development / Beginner
  •  - Microsoft Office / Beginner
  •  - Learning Needs Analysis / Beginner
  •  - Canva / Beginner

Soft Skill

  •  - On-the-job Training
  •  - Learner-centric Coaching
  •  - Empathy
  •  - Communication
  •  - Facilitation
  •  - Adaptability
  •  - Creativity and Innovation
  •  - Employee-centric Mindset

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Language Score

English

  • Toeic : 960 Score

Typing Skills

  • Thai : 35 words / min
  • English : 35 words / min

Training Information

Institute Arizona State University

 - November 2023 to January 2023

NameCourse TESOL

Institute Language Institute Thammasat University

 - January 2023 to January 2023

NameCourse TU-TESOL

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