Coordinator - Koh Samui

รายละเอียดงาน

รูปแบบงาน : งานประจำ

จำนวนที่รับ : 1 ตำแหน่ง

สถานที่ปฏิบัติงาน : สุราษฎร์ธานี(เกาะสมุย)

เงินเดือน(บาท) : ตามตกลง

วันหยุด : ไม่ระบุ

เวลาทำงาน : ไม่ระบุ

เวลาทำงานอื่น : ไม่ระบุ

หน้าที่ความรับผิดชอบ

As a Coordinator your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of the visitors on the Booking.com website. You will also build the hotel webpages and training the new hotels on how to use Booking.com BV’s extranet and how to use the systems that can improve their availability and supply. Furthermore you will offer support to the Account Managers with various tasks at the office.

This full time position will be based in our Koh Samui office.

Tasks:

*Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of Booking.com BV’s business;
*Support Booking.com BV in building productive relationships with partners to ensure that they offer the best availability and rate structure;
*Identify opportunities for partners that will help improve Booking.com BV’s business by using its internal tool of priority setting;
*First point of contact for key local accommodation partners, answering questions and queries, taking action as needed;
*Participation in weekly team learning in your office;
*Advise accommodation partners regarding their (potential) webpages on Booking.com BV’s website and how they can amend data with respect to supply, availability, specials, promotions;
*Liaison person for properties to contact when they have questions by phone and the Account Managers are unavailable;
*Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
*Verify that the website has accurate information on properties and pictures of newly registered accommodations;
*Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system;
*Providing properties with information and advice mainly by phone, including follow-ups;
*Looking after IT/administrative related tasks;
*In consultation with the Account Managers, provide information support to Booking.com BV for new and existing accommodations;
*Conduct daily/weekly rate and availability checks on various platforms;
*Assist in the preparation of market visits, operational planning and projects;
*Support Customer Service, assisting in additional tasks and projects when needed
*You will also need to be versatile, flexible and adapt quickly to the latest guidelines/changes from Booking.com BV.

Requirements:

*Great face-to-face and telephone communication skills;
*Fluent in English & Thai, both written and spoken;
*Affinity/experience within e-travel and/or hotel/travel industry is a plus;
*Pro-active, sense of responsibility and can work independently;
*Ability to persuade and convince partners on the phone to implement suggestions;
*Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
*Team player, motivated and enjoys to work in e-travel and hospitality;
*Business focused;
*Positive attitude;
*Hotel School or University background preferred.
*You already have a work permit to work in Thailand.

คุณสมบัติ

เพศ : ชาย , หญิง

อายุ(ปี) : ไม่จำกัด

ระดับการศึกษา : ปริญญาตรี - ปริญญาโท

ประสบการณ์(ปี) : ไม่ระบุ

อื่นๆ : ไม่ระบุ

สวัสดิการ

• เงินโบนัสตามผลงาน
• ประกันสุขภาพ

สวัสดิการอื่นๆ

Our talented people, strong foundations, hard-won experience, diversity of cultures and global ethos help us get it booking right each day. Booking.com gives each employee the power to make decisions, as well as responsibility for these decisions, but when we work together – across cultures, countries and departments – we reach the best solutions. We are always open to other perspectives and fresh ideas, and the best solutions come from diversity of thought.

We want to be the best team of motivated and skilled people in the industry. Over 142 nationalities are employed at Booking.com. We are a melting pot of people from all over the world working together. Employees are encouraged to develop their own talents. We have a variety of trainings and other methods within our Booking.com University program to help to do just that.