ตำแหน่งงานนี้ได้ปิดการรับสมัครแล้ว สนใจตำแหน่งงานอื่นคลิกที่นี่

ผู้ประกอบการเข้าสู่ระบบล่าสุด
02 เม.ย. 2567
จำนวนผู้เข้าชม
4,451

เกี่ยวกับเรา

Join our global-scale IT team

MISO Digital Company Limited (MISO) was established in 2003. We are a part of MFEC Public Company Limited, one of the biggest IT company in Thailand.

Join our team to be a part of our IT Service Management, drive with industrial standard like ITIL v3, PMBOK and Agile, deliver enterprise-scale IT to local and global customer worldwide.

For a decade, MISO Digital Company Limited provide professional IT Services to wide range of customer. Also provide strategic asset; Service Desk, Desktop Support, Systems Engineer, Network Engineer to Project Management locally and globally.

Working at MISO Digital Company Limited will open the opportunities to enhance your skill and ability in various ways. We are always searching for brilliant employees with an entrepreneurial spirit, looking for a work culture where innovation is the goal, hard work is expected, and creativity is rewarded.

Employees enjoy competitive salaries, excellent health benefits, and a network of like-minded co-workers that drive innovation across the entire technology industry.

Join our team

Competitive salary and benefits among other company

Opportunity to enhance your enterprise IT skill

Get involved with world class project management and service operation

Deliver service in professional way

Learning the industry good practice and standard

Be the part to drive business of top global and local company

Always Learning

Career Path – Encourage employee to have improvement and self development

Development and Training – Soft skill, Project management, Microsoft, Cisco, ITIL, PMP, etc.

Certification – Microsoft, Cisco, PMI (PMP), OGC (PRINCE2, ITIL)

English Competency Program – Placement test and TOEIC test.

Learn More

For the details, please visit www.miso.co.th

Also visit our parent company www.mfec.co.th

Future awaits See More Open Position ดูตำแหน่งงานไอทีอื่น

ID Line: miso_hr

Apply now >> https://miso.freshteam.com/jobs

วีดีโอ

NOC Engineer @Nawamin

สมัครงาน

รายละเอียดงาน

รูปแบบงาน : งานประจำ

จำนวนที่รับ : 1 ตำแหน่ง

สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตบึงกุ่ม)

เงินเดือน(บาท) : 20,000 - 30,000

วันหยุด : ไม่ระบุ

เวลาทำงาน : ไม่ระบุ

เวลาทำงานอื่น : Shift Work 1) 08:00 – 20:00, 2) 09:00 – 21:00, 3) 20:00 – 08:00, 4) 21:00 – 09:00

หน้าที่ความรับผิดชอบ

Job Descriptions

- Troubleshooting the problem related to Data Center Infrastructure and customer’s networks
and servers.
- Escalation to higher level when requires
- Receive and Response to customer issue or problem.
- Logging, follow up and tracking the details of Customer Requests and problems
- Identify the types, categories, severity and urgency of the case.
- Route customer cases to proper teams to follow up and handle (both internal and external).
Including tracking the status of cases until closure.
- Provide technical phone support to customers.
- Provide remote support and/or remote maintenance to Data Center and customers.
- Provide reports to customers upon requests.
- Maintain and/or Update customer information in the customer database.
- Perform routine operation and maintenance for Data Center and customers.

คุณสมบัติ

เพศ : ชาย , หญิง

อายุ(ปี) : 22 - 32

ระดับการศึกษา : ปริญญาตรี ขึ้นไป

ประสบการณ์(ปี) : 1ปีขึ้นไป

อื่นๆ : ไม่ระบุ

คุณสมบัติเพิ่มเติม

- Male/Female, age not over 32
- Bachelor degree in Telecommunication Engineering, Computer Science, ComputerEngineering, or IT related fields.
- 1-5 years’ experience in direct IT/Network/Engineering Technical support
- Able to work in “Shift”. (Rotate in day and night shift)
- Basic knowledge of
o Computer/Server Hardware,
o Windows operating system,
o TCP/IP, Networking
o MS Office
o Anti-virus software
o Microsoft Exchange and Outlook (optional)
o Network Security and VPN (optional)
- Experience with below products would be benefit:
o Cisco router and switch (CCNA, etc.)
o Windows Server 2003/2008
o Take care Website
- Good Troubleshooting skills.
- Good command of English. (preferred)
- Excellent communication skill.
- Experience with Remote Applications and Tools such as VNC, PC anywhere, Windows
Remote Desktop, VPN, Telnet, SSH will be benefit.
- Customer Service mind.
- Able to work under pressure and time constrain.
- Fair typing skill for both English and Thai. (Estimate: 20 words per minute)