IT Support

รายละเอียดงาน

รูปแบบงาน : งานประจำ

จำนวนที่รับ : 1 ตำแหน่ง

สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตสาทร)

เงินเดือน(บาท) : 35,000

วันหยุด : วันเสาร์, วันอาทิตย์

เวลาทำงาน : 08:30 - 17:30

เวลาทำงานอื่น : ไม่ระบุ

หน้าที่ความรับผิดชอบ

IT technical support officers are mainly responsible for the smooth running of computer systems and ensuring users get maximum benefits from them. Individual tasks vary depending on the size and structure of the organisation, but may include:
• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• following diagrams and written instructions to repair a fault or set up a system;
• supporting the roll-out of new applications;
• setting up new users' accounts and profiles and dealing with password issues;
• responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritising and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• testing and evaluating new technology;
• conducting electrical safety checks on computer equipment.

คุณสมบัติ

เพศ : ชาย , หญิง

อายุ(ปี) : 23 - 35

ระดับการศึกษา : ปริญญาตรี ขึ้นไป

ประสบการณ์(ปี) : 1ปีขึ้นไป

อื่นๆ : ยินดีรับนักศึกษาจบใหม่,ยินดีรับผู้ไม่มีประสบการณ์

คุณสมบัติเพิ่มเติม

Although this area of work is open to all graduates and those with an HND or foundation degree, the following subjects may improve your chances:
• business information technology;
• business systems engineering;
• computer networking and hardware;
• computer science;
• computer software development;
information technology;
internet engineering;
software engineering.
The above qualifications are not always required for this work, although some employers do prefer a degree or IT-related qualification. Employers also look for in-depth knowledge of the programs and applications they use, typically Microsoft, Linux and Cisco technologies. A postgraduate qualification is not necessary for entry to this career. However, Microsoft certification may give you an advantage. There are similarly recognised courses for Linux, Unix and Cisco. These are currently the most widely recognised technical certifications in the industry and are available at further education colleges and commercial training centres.

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