Ad Operations Executive ** ด่วนมาก **

รายละเอียดงาน

รูปแบบงาน : งานประจำ

จำนวนที่รับ : ไม่ระบุ

สถานที่ปฏิบัติงาน : กรุงเทพมหานคร(เขตยานนาวา)

เงินเดือน(บาท) : ตามตกลง

วันหยุด : ไม่ระบุ

เวลาทำงาน : ไม่ระบุ

เวลาทำงานอื่น : ไม่ระบุ

หน้าที่ความรับผิดชอบ

About The Department:
To establish iCar Asia as the leading Automotive Media by championing our products in market and providing digital education and innovation to the industry, advertising agencies & clients. Grow revenue across multiple platforms, increasing market share from other forms of media and our competitors
Job Purpose:
The Ad Operations executive provides leadership and stragetic direction to the management and specialist positions within the iCar Asia digital business and to the Operations team. The role is cross functional, needing to spend time across multiple departments and stakeholders including Sales, Product, IT, Finance, Marketing, Creative partners.
Improve productivity, efficiencies via system and process improvement and revenue growth via Yield Management improvements. Also retention and growth of clients via improvement of campaign delivery.


Key Accountabilities:
Client Service
• Creating and maintaining a customer focussed philosophy through the Ad Operations group
• Client involvement on key pieces of business as assigned
• Helping AM teams deliver better Client Service, trouble shoot or think out of the box for Clients
• Develop and maintain client facing SLA’s

Operations
• Implementing process improvements for AM team & monitoring relationship and workflow
• Develop and Implement policies that support business/department goals
• Helps create, foster and evaluate department wide expectations & performance standards
• Looks across the department for innovation, best practices and shares across teams
• Develop campaign optimisation and effectiveness processes ensuring ROI is achieved
• Management of key technical vendors across ad management, rich media, inventory management, traffic management and revenue management in conjunction.
• Display rate card recommendations

Management/Leadership
• Stakeholder management across other departments such as other sales division, product, IT, customer service, marketing and finance.
• Provide timely feedback and performance evaluation to team members and monitor individual and team performance.
• Work with employees to create and execute individual KPI”s and development plans
• Foster higher Client Service standards and strategy at the Account Management level
• Develop and execute department-wide continuing education programs
• Actively participate in client retention initiatives and new business efforts as needed
• Hands-on assistance to Sales Managers

Ad Operation Reporting
• Develop and manage inventory availability reports
• Develop and manage yield reports across, premium, performance and remnant inventory
• Develop and manage staff utilisation and performance reports
• Develop client facing reporting for both internal and external use
• Overall Ad ops management business reporting reports

Quality Management
• Develop quality management KPI’s
• Maintain quality and client service KPI’s
• Meet SLA’s
• Ongoing measurement and improvement is achieved
Essential knowledge, skills and abilities:
• Experience in online Agency planning, trafficking role, creative accounts
• Knowledge of HTML, JavaScripts ,Flash and minimal knowledge on web-based PHP language
• Knowledge of ad serving technologies and the challenges or opportunities they present including:
• How click, sales and impression tracking work
-3rd party tagging and tracking
-Identify tracking differences/issues with the ability to solve quickly when they arise
-How to set up/track flash and rich media executions
• Knowledge of commercial deal structures within an internet environment
• Ability to manage budget and inventory
• Proficient in Microsoft Office Applications (Word and Excel)
• Proficient in both written and spoken English
Desirable knowledge, skills & abilities:
• Solid experience working for a multinational organisation where English is the primary business language and ideally based abroad
• Previous experience in automotive and/or online media industry
• Experience working and making decisions in a low-structure environment
• Consultancy and/or change agent skills; coaching skills
Person specification:
• A results-driven and entrepreneurial style with sophisticated leadership skills; able to develop a high-performing team, manage team diversity and inspire others, consolidate progress and to display innovation, positivity, enthusiasm and passion even during challenging situations
• Pro-active in creating own workload and looking for tasks; able to self-motivate, work independently and use own initiative in the absence of clear guidelines by identifying tasks/issues , projects and/or potential problems in advance and creating solutions
• An efficient, calm, fast and flexible approach; prioritises workload to meet targets and deadlines; manages multiple priorities; adapts quickly to changing requirements in a very fast-paced working environment
• Adopts a positive, innovative and creative attitude to work; thinks outside the box and explores the better way of doing things and takes on a “sleeves-rolled-up” and “can-do” approach even when faced with challenges
• Comfortable upholding and operating in a relatively unstructured environment
• Maintains absolute integrity and confidentiality; is trustworthy, honest, credible and reliable
Other Requirements:
None


Key Performance Indicators (S.M.A.R.T):
(Specific, Measureable, Achievable, Relevant, Time-phased)
No. Key Performance Indicator Measure Timeline
1. 99% accuracy of trafficked line items
2. 100% delivery of all campaigns as scheduled
3. Inventory management update to be completed by the 7th of each month (measured by updates on shared documents)
5. Timely and accurate reporting (meets all deadlines required by sales managers & GM

คุณสมบัติ

เพศ : ชาย , หญิง

อายุ(ปี) : 22 - 35

ระดับการศึกษา : ปริญญาตรี - ปริญญาโท

ประสบการณ์(ปี) : 1ปีขึ้นไป

อื่นๆ : ไม่ระบุ

สวัสดิการ

• ประกันสังคม
• ทำงานสัปดาห์ละ 5 วัน
• ประกันสุขภาพ
• ประกันชีวิต
• มีเวลาการทำงานที่ยืดหยุ่น
• ค่าทำงานล่วงเวลา