Personal Development / Qualities
•To have and maintain at all times competent product knowledge thru regular training for staff.
•Quality leadership skills to lead the staff to perform to their fullest potential.
•To posses effective communication skills and team spirit between retail staff and management.
•Build and maintain good rapport with staff and customers.
•Possess general IT skills, constantly upgrading, guiding retail staff on Store operating systems.
•Staff to conduct themselves in a proper and professional manner in
compliance with VG Company Policies.
Working Conditions & Physical Effort
•Work is normally performed in a typical retail outlet work environment.
•Required to work retail operation hours according to scheduled shift.
•Moderate physical activity. May require handling of average-weight objects up to 20 kg or standing and/or walking for more than eight (8) hours per day.
•Annual Staff KPI’s
•MER by brand by store
•Monthly rolling forecast
•Stock take report
•Staff evaluation forms
•Mystery shopper report
•Review staffing report
•Weekly newsletter communication
•Stock check report
You are expected to apply your best efforts in discharging your responsibilities with care, honesty, skill and diligence.
The Company and or Management reserves the right to introduce, modify, amend or annul any of the set duties/responsibilities in your Job Description above at any time. Any such changes shall be notified to you by issuance of circulars, memorandums or other instructions by whatever name from time to time which form part of the terms and conditions of employment