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กรุงเทพมหานคร , เขตสาทร
บริษัท เท็ปเป็น (ไทยแลนด์) จำกัด
crm dataspecialist
build up crm long term strategic plan and create brand experience engagement program with key message alignment to achieve the agreed communication strategy and business goal conduct the quality of complaint processes and procedures to meet and exceed customers standards and response corrective preventive action create and implement the crm activities to support business goal aligned with marketing theme and strategy track consumer behavior develop report and present to related parties develop organize and implement promotional and educational support materials directed at the consumer in consultation with marketing team to increase the use database and retain current users conduct analysis of the effectiveness of crm programs and activities collate the required information and measuring the success rate pay close attention when talking to customers listen to their complaints and when possible resolve those issues immediately conduct quarterly competitive market analysis and trends across multiple crm and digital platforms to determine the need for development of crm and digital communication platforms and formats ensure that products and services offered through crm activities are in compliance with local legislative requirements monitor data feeds from marketing campaigns and coordinate transaction data feeds to database system overall responsible of edm performance plan create performance tracking & retain sales performance by utilize crm platform & online tools responsible for developing overall project plan managing full life cycle of crm implementation involve with systems strategy develop systems requirements manage go live and system involving supporting the projects assist the formulation of strategies to build a lasting digital connection with consumers
  • ตำแหน่งงานใกล้เคียง
  • ทั้งหมด 220 ตำแหน่งงาน

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