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Kokotel Thailand
resident manager avasea resort krabi
job highlights responsible for directing all aspects as well as pre opening tasks force of the hotel operation kokotel brand in accordance with company mission statement including maximization of financial performance guest satisfaction and staff development within established quality standards responsible for the hiring training and discipline of all hotel staff work closely with hq member to overcome property performance achievement and to success the company goal following its strategies and mission and report direct to direct of operations ensure that pre opening tasks force operation is on the right track and in completion on time according to time line managing by closely work with hq team motivating a hotel team to deliver service standards by running the hotel in accordance with the standard operating procedures policies corporate identities as set out by the company driving a sales and marketing strategy according to hq s standard meeting budgets p&l and exceeding revenue targets liaising closely with the sales and revenue team to make sure business is coming in at the right price as well as with the operation team in the hq to maintain and satisfy service standard and guest satisfaction networking at caf and functions oversee daily activities on the hotel property including front desk operation reservations customer services caf operation housekeeping operation as well as property maintenance and appearances responds to emergencies challenges complaint performs on a variety of tasks leads with passions that inspires and directs the work of others draw up plans and participate in budget concepts revenues costs etc as well as developing improvement actions carry out costs savings coordinate planning of hotel managing with regard to operation time tables and work schedules employment of employees within multi tasker services solving of bottle necks determination of the workforce recruitment and hiring of new staff supervision of sufficient introduction and execution of performance reviews and training of staff
กรุงเทพมหานคร , เขตพญาไท
Kokotel Thailand
branding & marketing manager vela
job highlights being a start up member who helps create build strong organization together with coo highly responsible as a founding member responsible for increasing brand awareness of kokotel by planning managing and developing innovative marketing and communication plans strategies and campaigns as a head of department you are expected as a planner and a manager of your team member you need to have proficient sense of marketing and communication also are required to have experiences to manage staffs in some form duties & responsibilities division roles are followings not only as planning but you need to follow and manage your staffs to proceed tasks build strategy target segmentation pre open new opening location investigation consumer trend behavior analysis reflect outcome to f&b design touch point analysis hotel before visit during stay after leaving what is fulfilled what is shortage for each perspective and touch point analysis f&b communication planning for above shortage parts prioritization to take an action coming up with communication way roi analysis promotion ads atl range 4 mass medias tv radio magazine newspaper tasks make update media list available approach potential update media plan when what ads budget how contents specification update execution evaluation roi promotion ads online range 3 1 website 3 2 direct booking channel vb 3 3 sns fb line ig 3 4 tripadvisor 3 5 google 3 6 other cyber space banner curation site etc tasks make update media list available approach potential update media plan when what ads budget how contents specification update execution evaluation roi promotion ads offline range 4 1 regular event 4 2 ad hoc event 4 3 additional poster pop tasks make update event list including tour class tiny operational service update event plan when competitive point budget how contents tools props creation and guide property execution at property evaluation roi marketing research range 5 1 make update market research plan 5 2 trustyou survey repup survey tasks tourism industry and trend analysis customer satisfaction analysis customer needs seeking analysis brand equity evaluation competitor trend analysis marketing tools initiative range 6 1 marketing request management 6 2 marketing tools management pre opening 6 3 merchandise tasks make update merchandise list existing upcoming item specification & plan size material target benefit profit sourcing supplier communication w purchasing installment announcement push up promotion revenue management and report

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