2552
ตำแหน่งงาน : Passenger service supervisor
ระยะเวลา :
มกราคม 2552 ถึง
พฤษภาคม 2557
รายละเอียดงาน :
I was responsible for overseeing daily passenger handling operations to ensure a smooth and efficient airport experience. My role involved coordinating with check-in, boarding, and arrival teams, resolving passenger concerns in a timely and professional manner, and ensuring compliance with airline and airport service standards. I was also tasked with supervising ground staff, monitoring on-time performance, and maintaining high levels of customer satisfaction. Working in a fast-paced, high-pressure environment helped me develop strong problem-solving skills, attention to detail, and the ability to lead a team under operational constraints while maintaining service excellence.