2566
ประเภทธุรกิจ : โรงแรม / รีสอร์ท / สปา / สนามกอล์ฟ
ตำแหน่งงาน : Guest service agent
ระยะเวลา :
มกราคม 2566 ถึง
กันยายน 2568
รายละเอียดงาน :
Greetings and welcoming guest upon arrival, providing check-in/check-out services
Worked passionately in customer service in a high-volume hotel environment.
Managed room reservations and booking changes. Manage the hotel system booking such as Agoda, Booking.com,Thai-Tour Info,Ascend Travel
Answered and forwarded all incoming general telephone calls and providing relevant information
Entered customer details into the hotel's database accurately
Coordinate with other departments to meet guest needs
Assist in resolving guest complaints and requests.
Managed room reservations, modifications, and cancellations by using the hotel’s PMS (Property Management System), such as OPERA,COMANCHE