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2562

ตำแหน่งงาน : Phone Collector Officer/Call Center Customer Service

ระยะเวลา : กรกฎาคม 2562  ถึง กุมภาพันธ์ 2568

รายละเอียดงาน :

Debt Collection Officer / Call Center Customer Service
Contacted 300–400 customers daily via phone and online channels to inform them of installments and outstanding balances.
Explained payment procedures, provided support for company application payments, and assisted customers with account queries.
Followed up, negotiated under pressure, and resolved conflicts to ensure timely repayments.
Accurately recorded customer interactions and follow-up results in CRM and internal systems for efficient tracking.
Collaborated with team members to achieve debt collection targets and meet service level agreements (SLA).

2561

ตำแหน่งงาน : Intern

ระยะเวลา : ธันวาคม 2561  ถึง มีนาคม 2562

รายละเอียดงาน :

Software and System Management
Install and configure basic software such as Microsoft Windows and Microsoft Office.
Install and update device drivers to ensure they are ready for use.

IT Equipment Maintenance and Support
Perform basic computer maintenance and troubleshooting.
Replace and install peripherals (mouse, keyboard, printer, etc.).
Maintain office equipment such as copiers and printers, including refilling and checking their functionality.

Document and Digital Support
Create/verify documents using Microsoft Word and Excel.
Scan documents and store them in digital format (PDF).
Organize official documents, register incoming documents, and verify their completeness and accuracy.

ตำแหน่งงาน : Customer Service Officer (Part-Time)

ระยะเวลา : สิงหาคม 2561  ถึง ธันวาคม 2561

รายละเอียดงาน :

Front of House
Delivered friendly and professional customer service by greeting and assisting guests.
Accurately took and processed customer orders to ensure satisfaction.
Served food and beverages with attention to detail and courtesy.
Maintained cleanliness and organization of tables, chairs, and customer areas.

Back of House
Prepared ingredients for cooking, including washing, cutting, and portioning.
Ensured kitchen hygiene by cleaning equipment and work areas regularly.
Washed and sanitized utensils, dishes, and glassware to meet food safety standards.
Organized kitchen tools and equipment systematically for efficiency.