รายละเอียดงาน

• Missions: Managing the day to day and consult service customer and training over 5 staffs for working smooth and follow target - More than 3 years of experience providing services and consulting to more than 200 customers to ensure a good impression with the medical team - Be a speaker and provide knowledge to public health organizations at Sattahip Municipality - Regularly providing knowledge and following up or coordinating with internal and other teams, including summarizing the problems that have occurred and using them for further development

รายละเอียดงาน

• Missions: Plan, Assignment, manage, consult and develop with team both before and after selling project follow company compliant. Over 10 engineers work with my team. I also control quality of service follow customer s requirement. Coordinate with customer, other department and team for working smooth and follow target - Managing the day to day operational and Projects tasks and monitoring daily operation, including server hardware, software and operating system and coordinating technology installations, upgrades, and maintenance within the IT infrastructure team - Lead and manage all aspects of IT security, including firewalls, server and cloud hosting, internet usage policies, infrastructure and coordinate with external vendors and manage contracts - Evaluation and provide consultation for IT staffs to ensure that implemented technology solutions meet the company security standards, including interviews with newcomer and approval Management such as review and sign documents, Overtime(OT) - Crisis management for BCP, BCM planning in company Group - More than 3 years of experience in Business continuity plan (BCP, BCM), Plan is a strategic document that outlines a company group and define audit guidelines and maintenance of information technology systems to meet the standards and planning to prevent various risks that may arise in Crisis Management for BCP, BCM planning in TRIPETCH ISUZU Group Company for ensure business continuity allows critical functions to continue operating, even after a significant disruption - And prepare and maintain IT documentation, reports, and policies in alignment with company standards - Budget management in IT infrastructure team - More than 2 years of experience in Oversee the it budget, including forecasting, planning and managing expenditures to ensure cost-effective use of resources for information technology systems according and report on allocation of IT budget to company policy - Incident Management & Response (IT Service desk and provide leadership to IT team) - More than 5 years of experience in lead to support customer service and IT project develop the overall deployment approach and plan, outlining details on deployment scope, environment requirements, incident and problem management process and summary report and Drive and facilitate incident management, support and collaborating all service request with application owners, respond and resolution within service-level agreements (SLAs) and quick problem-solving abilities to urgent issues effectively - And Manage IT staff by recruiting, training and coaching employees, job expectations and Appraising their performance - Asset & Access Management (Hosting IT) - Handle and maintain assets inventory that concern with IT equipment, Refer to software license, Server, Tape media, TAPE library, Printer, Network, tables and peripheral devices and refers to SLAs (Service Level Agreement) to policy in company - Therefore, it is very important to do review for manage all asset inventory to generate account review ever moth to reduce the risk of lost equipment

รายละเอียดงาน

• Missions: Design job function and resource management of team, respond in all incident and service requests and Control KPI that concern with Server Availability, Cost reduction and Collaborate with technical teams to develop and maintain a service quality relate to SAP-Basis role (ERP, CRM, BIBO and Dealer portal system) and Migration all AS/400 system to new environment and coordinate with external vendors and manage contracts and respond in all project assignments at the same time and respond in all incident and risk management for IT infrastructure team that concern with of information technology infrastructure systems, information security systems Software Development, Middleware tools this includes with Backup/Recovery system (Commvault, Veeam, NetBackup and AS/400) Monitor system (PRTG, ProactiveNet) Job scheduling(Control-M) Illegal View (VDO record) HUFT interface (AS/400 and Windows) - Analyze event alerts from monitoring system and troubleshoot the system and solve problems all platform. Such as CPU, Memory, Disk space, Backup status and work process in the system to be available at all times and Work with application owners (Accenture, vendors, customers) to develop, maintain, and track Installation Verification and Test scenarios the system. (If there is a problem) - Taking care, maintenance, administration, and reliability of the Data center room and Documentation of change request for control processes in IT infrastructure related to ISO-20000 - Configuration and implement solution for managing Backup system must be able to recover, including a disaster recovery (DR) plan relate with BCP, BCM planning in TRIPETCH Group Company - Apply patches and security updates for servers and coordinate and manage the progress of the installation and implementation of projects - Design, maintain and develop Infrastructure systems to comply with the policy of the management such as Server, Disk Storage, and network operation center - Proposing about new tools to improve user operation and Develop for organizations to use integrated computer systems modern according to international standards and can be used anywhere, anytime - Responsible for applying technology in the company, planning and developing system - Identify list of applications in scope and conduct impact assessment as required for go-live - Analyze and develop strategic IT internal audit program and action plan to support the company goal and objective related to IT governance, it general control application control.

รายละเอียดงาน

• Missions: All assignment related to daily operation and supports all service requests. (Routine jobs, Weekly report) and work operation will be achieved within agreed timeline for administration and internal support of the group company PC, printers, server, and related equipment, Tasks included end user support - Implementation, Integration, Troubleshooting the systems infrastructure for AS/400, HUFT interface system, FTP server and additional knowledge relate to SAP (ERP, CRM, BIBO and Dealer portal system) - More than 5 years of experience in system administration, troubleshooting and hands-on with providing technical support, and training users on system operations and usage - Handle all aspects of IT service delivery, from initial design to ongoing support service request from other IT and responsible for answering, resolving and coordination and support user issues with any defined SLA - Consult and provide on-site and/or remote support to group company (All ISUZU Dealers) to solve technical problems - Manage and Control Backup/Restore for dealer group company Such as Daily, Weekly and save entire backup on all AS/400 system machine - Manage upgrades, configurations, Installation software for IT devices and software - Monitor IT server, perform preventive maintenance and ensure system stability - At 5 years of experience for expert in AS/400 system administrator, Backup/Recovery application, hardware, software and storage implementation and good analytical problem-solving skills that concern with AS/400 system and understand IT infrastructure (Network and Server) - Perform installation, setup, and configuration OS (AS/400, AIX, Linux, VMware) - At 2 years in experience working from IT service desk management system - Assign jobs to another staff and Monitor jobs progressive in IT section to achieve section's KPI in our target.