รายละเอียดงาน

• Gather and analyze business requirements by working closely with users and stakeholders. - Coordinate with users, developers, and cross-functional teams to ensure clear understanding of requirements. - Design system workflows and create ER Diagrams to support system development. - Prepare project documentation including Requirements, System Specifications, and Test Scenarios. - Assign tasks to developers and monitor development progress. - Participate in SIT and UAT to ensure system quality and accuracy before deployment. - Provide user support, troubleshooting, and post-implementation monitoring. - Conduct user training and prepare User Manuals to support system usage. - Track issues, maintain Issue Logs, and coordinate improvements with the development team. - Analyze system issues and perform remote troubleshooting to identify and resolve technical problems. - Provide technical support for both software and hardware to ensure smooth system operation. - Support customers and technicians in using the Queue Management System and Smart Parking System. - Monitor system performance and assist in resolving operational issues. - Coordinate with customers and relevant teams to ensure timely problem resolution and effective service support.

รายละเอียดงาน

• Gather and analyze business requirements by working closely with users and stakeholders. - Coordinate with users, developers, and cross-functional teams to ensure clear understanding of requirements. - Design system workflows and create ER Diagrams to support system development. - Prepare project documentation including Requirements, System Specifications, and Test Scenarios. - Assign tasks to developers and monitor development progress. - Participate in SIT and UAT to ensure system quality and accuracy before deployment. - Provide user support, troubleshooting, and post-implementation monitoring. - Conduct user training and prepare User Manuals to support system usage. - Track issues, maintain Issue Logs, and coordinate improvements with the development team. - Analyze system issues and perform remote troubleshooting to identify and resolve technical problems. - Provide technical support for both software and hardware to ensure smooth system operation. - Support customers and technicians in using the Queue Management System and Smart Parking System. - Monitor system performance and assist in resolving operational issues. - Coordinate with customers and relevant teams to ensure timely problem resolution and effective service support.

รายละเอียดงาน

• Manage and organize work schedules for the IT Support team. - Coordinate tasks and monitor work progress to ensure smooth operations. - Communicate and coordinate with customers regarding service schedules and support requests. - Liaise with internal teams and related departments to ensure tasks are completed efficiently. - Provide administrative support to the IT Support team and assist with operational tasks.

รายละเอียดงาน

• Develop and execute comprehensive marketing strategies and campaigns that align with the company's goals and objectives. - Lead, mentor, and manage a high-performing marketing team, fostering a collaborative and results-driven work environment.